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How to File Complaints against the Austin Police Department

This police department's policy permits them to investigate complaints sent via email. They also accept complaints filed on non-department forms. That means OpenPolice.org can automatically file your report after you put it together.

OpenPolice.org is an independent project developed by Flex Your Rights, a 501(c)(3) educational nonprofit.

The information below includes other ways to submit a formal complaint to the Office of Police Oversight.

Office of Police Oversight

This is the agency that collects complaints against the Austin Police Department. It's where we recommend that OpenPolice.org users file their formal complaints.

P.O. Box 1088, Austin, TX 78767
(512) 972-2676

OpenPolice.org can email your complaint to this agency.
policeoversight@austintexas.gov

You can submit your complaint through this agency's online complaint form. Include the public link to your OpenPolice.org complaint. And if possible, attach your OpenPolice.org PDF, which we will send you.
forms.austin.gov/police-complain/what-happened

This investigative agency has a PDF form you can print out and mail.
forms.austin.gov/files/OPO_complaint-form_print_English.pdf

If you submit your complaint on paper, we recommend that you staple a copy of your full OpenPolice.org complaint together with the department form.

Complaint process information:
alpha.austin.gov/en/police-oversight/file-a-complaint-about-an-austin-police-officer

• Complaints submitted by phone will be investigated.
• Complaints submitted by postal mail will be investigated. Send using USPS Certified Mail.

Web Presence

austintexas.gov/department/police

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