How to File Complaints against the Santa Clara Police Department

OpenPolice.org is an independent project developed by Flex Your Rights, a 501(c)(3) educational nonprofit.

We recommend you start by preparing a transparent misconduct report on OpenPolice.org. Then use the information below to submit a formal complaint to the Santa Clara Police Department.


Santa Clara Police Dept Internal Affairs

601 El Camino Real, Santa Clara, CA 95050

This investigative agency has a PDF form you can print out and mail.
santaclaraca.gov/home/showdocument?id=9486

If you submit your complaint on paper, we recommend that you staple a copy of your full OpenPolice.org complaint together with the department form.

Complaint process information:
santaclaraca.gov/government/departments/police-department/about-us/commendations-inquiries-or-complaints

  • Anonymous complaints will not be investigated.
  • Only complaints submitted on department forms will be investigated.
  • Complaints submitted by phone will be investigated.
  • Complaints submitted by postal mail will be investigated. Send using USPS Certified Mail.

Web Presence

Department Website

Facebook

Twitter

YouTube


Complaints Accessibility

Score: 60/100

Grade: D-

 
20
Has online-submittable complaint form (not just a PDF)
14
Has complaint information on unique web page (not just on PDF)
10
Has complaint information linked from home page
10
Has complaint form PDF on website
10
Investigates complaints sent via email
 
10
Official department form not required for investigation
 
10
Anonymous complaints investigated
3
Has unique department website
3
Has a Facebook page (with public comments on)
3
Has a Twitter account
3
Has a YouTube channel
2
Investigates complaints sent via phone
2
Investigates complaints sent via postal mail
 
0
Requires complaints to be filed in person
 
-10
Requires notary or in-person signature (for one or more types of complaint)

Department info updated 1/28/20
More about how we rate departments.

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